Unhappy with your current Property Management Results?
With over 35 years experience in property management and currently over 4,000 units under management across several states, Summit Management Services, Inc. has the depth of knowledge to maximize the return on your multi-family property investments.
Unhappy with your cash flow?
We have developed the Summit Model to sustain rents and occupancy at a high level and have consistently returned strong cash-on-cash returns to the owners of the properties we manage. The Summit Model involves taking a selective approach to manage properties across Ohio, Colorado, North Carolina, and Metro DC. We leverage our purchasing power and compare costs across all properties to identify inefficiencies. We continuously look for opportunities to add value and increase NOI for the property owners including the smart investment of capital to increase returns and pursuit of financing opportunities.
Unhappy with your reporting?
Our reporting is an area in which we surpass other property management companies, providing comprehensive reporting on a monthly basis. We utilize state-of-the-art software, such as Yardi Voyager, for management, financial and investment reporting.
Unhappy with your occupancy?
We utilize all available technology to market the properties including digital marking, PPC campaigns across Google and Bing, search engine optimization, and social media. We hire the best staff and offer unsurpassed training, management support and compensation which results in superior customer satisfaction and tenant retention.
We advertise on all major Internet search engines and social networks including Google, Yahoo, Facebook and Twitter. In addition, we use several national apartment sites to drive traffic.
We constantly monitor the upcoming lease expirations and re-market the unit to the existing tenant. If we know a tenant will not be renewing their lease, we aggressively market the property for pre-leasing.
Our uniformed maintenance personnel are the face of SMSI. They are carefully selected for their skills, attitude and ability to interact with tenants in an effective and courteous fashion.
Critical to the SMSI operating strategy is making residents feel at home and building a sense of community. We provide welcome baskets to tenants when they move in, and include information about local businesses. We hold frequent tenant coffees and barbecues in building common areas. Our website links residents to our Yardi property management software portal, allowing them to pay online, view their account, request work orders, communicate with SMSI staff, and link to each other and their community.
Effective financial management is enhanced through our state-of-the-art, web-based, property management software (Yardi Voyager), giving staff capable solutions and access to numerous reports. SMSI produces monthly financial reports including detailed analysis of profit and loss along with budget variance analysis. Quarterly detailed financial statements are generated in a timely manner and may be customized at the investor’s request. Annual reports are audited by an outside accounting firm.
Capital Improvements & Insurance Claim Management
We are experienced in managing capital improvement projects such as in-unit renovations and major infrastructure upgrades. Our experienced team looks for the most cost effective capital improvements to generate returns to investors, looking “to spend a dollar to make two”. We also handle insurance claim administration on behalf of the owners should the need arise.
For information on property management services, please contact us below.
VP of Business Development for Summit Management